Saint John. Saint John Police Force

Public Safety Communications Centre

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Record #: HDC0452 Last Modified: 13 Jul 2020 Last Full Update: 13 Jul 2020
Contact Information
Office Phone EMERGENCIES: 911 
Non Emergency Phone Numbers: 
Police: 648-3333 
Fire: 649-6030 
Ambulance: 1-800-357-9355 
 
Public Safety Communication Centre: 506-648-3333
Crisis Phone 9-1-1
E-Mail pscc@saintjohn.ca
Website www.saintjohn.ca/en/home/cityhall/publicsafety/police/services/emergencyresponse/publicsafetycommunication/default.aspx
Mailing Address PO Box 1971 
Saint John, NB E2L 4L1
Description & Services
Description of service(s) The Public Safety Communication Service receives emergency and non-emergency calls for service. 
 
When you dial 9-1-1, your call is answered by a professionally trained call taker, who will dispatch emergency service(s) – Police, Fire. 
 
You will be asked several questions by the call taker. Try to remain calm and be ready to provide the following information: 
 
• Your Name 
• Your Location 
• Phone Number 
• What happened? Is it still happening? 
• Who did it? (if known) 
• Did the suspect leave? Which way did they go? How did they leave? (i.e., in a vehicle, on foot) 
 
The more relevant information you can provide to the call taker, the greater assistance responding officers will be able to offer upon their arrival, and the more likely they will be to apprehend the suspect. 
 
Please be patient as you wait for an officer to arrive or call you back. Calls are prioritized according to emergency status.
Hours Administrative offices: Mon - Fri; 8:30 am-4:30 pm; 911 line is 24-Hour Service
Areas Served Charlotte County ; Kings County ; St John County ; Some areas of Queens County
Languages English ; French
Fees None
Location information
Located In Community Saint John
Address & Map
1 Peel Plaza
Saint John, NB E2L 4L1
 
View MapQuest Map
Accessibility Fully Accessible ; ***Note that accessibility is self-reported. Please contact the organization before arrival***
Other Details
Service Level (10) Local Government
Subjects
Service Categories 911 Services ; Municipal Police

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